Frequently Asked Questions
Everything you need to know about our legendary miniatures and service.
How long does shipping typically take?
Orders are typically processed within 2-3 business days. International shipping usually takes between 7 to 15 business days depending on your location and local customs processing.
What materials are your miniatures made of?
Our miniatures are crafted using high-quality, professional-grade resin, designed to capture the finest details while maintaining durability for gaming and painting.
Do you offer international shipping?
Yes, we ship our heroes globally. Shipping costs and delivery times are calculated at checkout based on your specific country.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If your items arrive damaged or with missing parts, please contact our support team immediately for a replacement.
Are the miniatures pre-assembled or painted?
To ensure the highest level of detail and customization, our miniatures are supplied unpainted and unassembled. Some cleaning and glue may be required.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your region.